Data deletion
How to ask BlueRoot Systems to delete personal information we hold about you.
Send a request
Email hello@bluerootsystems.com with the subject line “Data deletion request.”
In the message, include:
- the name you used when you contacted us;
- the email address you used, and a phone number if you gave us one;
- your organization name, if your request was for an organization; and
- a short note saying which information you want deleted, or that you want all personal information we hold about you deleted.
Do not include passwords, payment card numbers, or other highly sensitive details in the request. If we need more detail to find the right record, we will reply and ask for it.
What gets deleted
When a request is complete, we delete the personal information we control in our contact records, messages, Get an Estimate submissions, and working files, unless an exception below applies. This includes contact details and the business needs you sent us when they are tied to you personally.
What we may need to keep
We may keep a limited record when the law, accounting or tax duties, security needs, or an open dispute requires it. Examples include a signed Statement of Work, invoices, payment records, and the smallest record needed to show that a deletion request was handled. Kept records are held only for the required purpose and period.
When you will hear from us
We will confirm by email within 30 days after receiving a complete request. The confirmation will say whether the information was deleted or whether a limited record had to be kept, and why.
Facebook and Instagram
These instructions cover records held by BlueRoot Systems. They do not delete posts, comments, messages, or account information held inside your own Facebook or Instagram account. You can manage or remove that material through the settings in those services.
Questions
BlueRoot Systems
Email: hello@bluerootsystems.com
See also our Privacy Policy.